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Badge of honor
A+ rating for TPDD in the “Consumer Ratings for Discoms” for FY23
A+ rating for three Odisha discoms at the 12th Integrated Power Distribution Ranking
Enhancing customer value with the Behavioral Demand Response program for better management
Effective and efficient management of the distribution network
Mobile-assisted system for real-time updates and services
Making strides, breaking barriers
With technological interventions and exemplary stakeholder engagements, we have turned around the utility performances across Delhi, Mumbai, Ajmer, and the entire state of Odisha
1.55 Lakh km2
Geographical spread
23 Lakh
Beneficiaries through our various
flagship programs
7 Utilities
Across 4 states
12.5 Mn
Consumer base
Delivering quality power
We are ensuring affordable, reliable, and quality power supply to homes and businesses in Mumbai, Delhi, Ajmer, and Odisha
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Powered by your stories
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“As the director of a steel plant, energy efficiency is my top priority. We used to face a lot of issues with our previous supplier, but since moving to Tata Power, things have been significantly different. What impresses me most is the customer service they provide, any query regarding billing, amount, etc. is resolved on time. Their engineers are highly competent and easily accessible. It's a remarkable system that they've built”Mr. JP Sharma
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“I would like to congratulate and thank everyone at Tata Power for their commendable services and uninterrupted power supply. Providing electricity to hospitals requires immense dedication, as there can be no downtime, and Tata Power is providing that with a very robust customer support team. Their round-the-clock helpline ensures that every enquiry is addressed and resolved, no matter what time of day”Dr. B. Pandey
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“The executive went above and beyond to ensure I didn't have to make a second call. Even though I didn't have my consumer number information at hand, she was patient and made the process appear effortless. Outstanding service!”Mr. Mukesh Keshav Lachhani
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“I was highly impressed with the prompt assistance I received from customer care. The representative listened attentively to my concerns and provided thorough explanations for why my cheque had bounced, pinpointing overwriting as the cause. Their flawless service left me thoroughly satisfied.”Mr. Celestena Barboza
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“The executive was incredibly supportive, offering assistance even at midnight. His exceptional dedication to resolving my issue was remarkable. I am truly grateful for the outstanding service provided by the company.”Mr. Sanjay Verma
Contact us
Contact information
Toll free investor helpline
1800-209-5161
Corporate Identity No. (CIN)
L28920MH1919PLC000567
Email Address
Registered address
The TATA Power Company Limited,
24, Homi Mody Street
Mumbai - 400 001,
Maharashtra, India.
Power supply Mumbai
customercare@tatapower.com
Authority under IEPF
Nodal Officer/ Deputy Nodal Officer
Name: Mr. Vispi S. Patel/Ms. Krupa Sutaria
Email ID: iepf@tatapower.com
Tel: 022 6665 8282
